Dear XX,

My name is Morayma a member support representative here at 888poker.

Marten, allow me to first apologize for the late update regarding your account and the missing funds.

I would like to inform you that your account has been credited with $200 which contributes to the missing funds you mentioned in your previous email. Please note that this $200 is from the deposit you made on the 9th July, 2011 that was not recorded in your balance. Your balance should show an increase

Please note that our technical department is still reviewing the case for remaining funds that may be missing. Please allow up to Tuesday for an update. As a goodwill gesture, I have credited your account with a $10 for any inconvenience caused. (LOLOLOL*) Your balance should show an increase of $210.

XX, your satisfaction is our top priority and we are always willing to listen and understand our member's needs and concerns. We value your time and thank you for your patience.

If you require further assistance in this or any other matter, please feel free to contact us.



Kind regards,
Morayma R.
Member Support Representative

* Minupoolne märkus